Legal
Contact Us
We typically respond within 1-2 business days.
General enquiries
Questions about the platform, features, or your account.
Billing & refunds
Payment issues, subscription changes, and refund requests.
Privacy & data
Data access requests, deletion, and GDPR enquiries.
Security
Vulnerability reports and security concerns.
Technical support
Bug reports, integration issues, and platform errors.
Response Times
General & billingWithin 1 business day
Technical supportWithin 4 hours (Mon-Fri)
Security reportsWithin 24 hours
Privacy requestsWithin 30 days (GDPR)
Registered Address
SoloBotAgency Ltd[Your registered address]
[City, Postcode]
United Kingdom
Company No. [Your Companies House number]